How to Reset an Electric Scooter: A Complete Guide

Electric scooters have become an integral part of urban mobility. They are simple to use, but occasionally, situations arise where the device requires a reset—whether due to technical issues, software glitches, or the need to restore factory settings. In this article, we provide a detailed, step-by-step explanation of how to reset an electric scooter, covering various models and specific technical requirements.

Why You Should Know How to Reset an Electric Scooter

Resetting an electric scooter can be necessary in many scenarios. Users often encounter problems such as unresponsiveness to commands, incorrect data displayed on the screen, or Bluetooth connectivity issues. Resetting the device allows you to restore its proper functionality without needing to send it to a service center. Knowing this process saves both time and money.

Common Reasons for Resetting an Electric Scooter

• Software Errors: Updates can cause system instability.
• Connectivity Issues: Loss of connection with the mobile app.
• Electronic Malfunctions: Minor glitches that a reset can fix.
• Settings Changes: Restoring default parameters after customization.

How to Prepare for Resetting an Electric Scooter

Before starting the reset process, take a few preliminary steps to ensure it goes smoothly and safely. Preparation involves both technical aspects and setting up the right conditions.

Checking the Battery Charge Level

Charge the scooter to at least 20-30% to avoid interrupting the reset process. A low battery level could lead to failure and additional complications.

Gathering Manufacturer Instructions

Each scooter model may have specific reset requirements. Check the user manual or the manufacturer’s website to confirm you’re using the correct method.

Turning Off the Scooter

Before beginning the reset, ensure the device is completely powered off. For some models, you may need to disconnect it from the charger.

Step by Step: How to Reset an Electric Scooter

The reset process varies depending on the brand and model, but there’s a universal procedure you can adapt to most devices on the market. Below is a detailed breakdown.

1. Locate the Reset Button or Key Combination

Many electric scooters, like the Xiaomi M365 or Ninebot, feature a dedicated reset button or require a specific button combination (e.g., power and brake). Refer to your manual to find this component on your model.

2. Turn Off the Scooter and Disconnect the Charger

Ensure the scooter is disconnected from the power source and switched off. This basic step prevents damage during the reset.

3. Perform the Reset According to Instructions

For example:

• Xiaomi M365: Hold the power button for 5-10 seconds until the screen flashes.
• Ninebot Max: Turn on the scooter, then press the brake button and power button simultaneously for 3 seconds.
• Other Models: Use the mobile app if a reset option is available in the settings.

4. Wait for the Process to Complete

After initiating the reset, the scooter may restart or emit a sound signal. Wait a few seconds before proceeding further.

5. Test the Device’s Functionality

After the reset, test the basic functions: acceleration, braking, and display. If the issue persists, repeat the procedure or contact a service center.

How to Reset an Electric Scooter Using an App

Many modern scooters, such as Segway or Kugoo, offer the option to reset via a dedicated mobile app. This is a convenient choice for users who prefer managing their device from a smartphone.

Connecting to the App

Ensure the scooter is paired with the app via Bluetooth. Turn on the device and open the app on your phone.

Selecting the Reset Option

In the app’s settings, look for a section labeled “Factory Settings” or “Reset.” Select this option and follow the on-screen instructions to confirm.

Updating Software After the Reset

After resetting, check if a new software version is available. Updating can prevent recurring issues.

What to Do If Resetting the Electric Scooter Doesn’t Work?

Sometimes a standard reset doesn’t resolve the problem. In such cases, consider additional diagnostic steps.

Checking for Hardware Issues

If the scooter still doesn’t function properly, the cause might be mechanical damage, such as to the battery or controller. Contact a technical service center.

Reaching Out to Technical Support

Manufacturers like Xiaomi or Segway offer online support. Prepare your device’s serial number and describe the issue to receive detailed guidance.

Professional Service

As a last resort, take the scooter to an authorized service center where specialists can perform a thorough diagnosis.

How to Prevent Issues Requiring a Scooter Reset

To avoid frequent resets, follow a few usage and maintenance guidelines for your electric scooter.

Regular Maintenance

Clean the scooter, check the condition of the wheels and brakes, and care for the battery—this is key to long, trouble-free use.

Avoiding Overloads

Don’t exceed the maximum weight limit or use the scooter in extreme weather conditions.

Software Updates

Regularly check for new updates from the manufacturer to improve system stability.

Summary: Resetting an Electric Scooter in Practice

Resetting an electric scooter is a straightforward way to address many technical problems. With this guide, you can independently restore your device to full functionality, saving time and money. Remember to prepare properly, follow the steps precisely, and consider using the mobile app if needed. If the issue persists, don’t hesitate to seek professional help. Now that you know how to reset an electric scooter, you can enjoy its reliable performance every day!